evobet's Privacy Policy

evobet collects various types of information in the normal course of operating its services. This information falls into two main categories — what you provide directly and what is collected automatically.

1.1 Personally Identifiable Information

Information you provide during account registration, verification, and financial transactions includes:

• Full name, date of birth, and gender
• Valid national ID or passport number (for identity verification)
• Mobile number and email address
• bKash, Nagad, or Rocket account details (for transaction processing only)
• Current address and nationality information

1.2 Automatically Collected Information

When you use the evobet site or mobile application, certain technical information is collected automatically:

• Device type, operating system version, and browser information
• IP address and connection duration
• Time of site access, list of pages viewed, and navigation patterns
• Gaming activity history and betting transaction records
• Cookie and local storage data (details in Section 6)

evobet collects user information in the following ways:

2.1 Directly Provided Information

We collect information you provide by filling in registration forms, going through account verification, making deposit and withdrawal requests, receiving support via live chat or email, and participating in promotional activities.

2.2 Automatic Technical Methods

Information is collected through cookies, web beacons, log files, and similar tracking technologies during visits to and use of the platform. These automatic methods are discussed in detail in Section 6.

2.3 Third-Party Sources

Relevant information may be collected from identity verification services, payment processors, and fraud prevention firms. In such cases, only the information directly necessary for providing the service is used.

Collected information is used only for specific, lawful, and clear purposes. evobet processes your information for the following reasons:

3.1 Account Management and Verification

Your information is used to create, manage, and secure your account. National ID details are required for age verification and identity confirmation. No one under the age of 21 is permitted to open an account on the platform.

3.2 Financial Transaction Processing

The necessary payment information is used to process deposits and withdrawals via bKash, Nagad, or Rocket. This information is also relevant for preventing financial fraud and money laundering.

3.3 Customer Support

Your information is used to resolve issues through the support centre and 24/7 live chat service described on the evobet FAQ page. Communication history is retained to avoid the same issues recurring in the future.

3.4 Service Improvement

User behaviour is analysed to improve platform performance, game layout, and the mobile experience. This analysis is always based on aggregated data and does not target any individual user.

3.5 Legal Compliance

Information is retained to comply with applicable laws and regulations, respond to legal processes, and resolve disputes. Further details are available in the evobet Terms and Conditions.

evobet follows industry-standard technology and practices to ensure the security of your information.

4.1 Technical Security Measures

All data exchanged between your browser and our servers is secured using SSL (Secure Socket Layer) encryption. Stored data is protected with AES-256 encryption. User passwords are never stored directly — they are kept in hashed form only.

4.2 Organisational Security Measures

• Only authorised staff have access to personal information
• Staff who handle data receive regular privacy training
• Regular security audits and risk assessments are conducted
• In the event of a data breach, users are notified promptly

4.3 Data Retention Period

Information for active accounts is retained for as long as the account remains open. After an account is closed, certain information may be retained for a period to meet legal requirements and assist with dispute resolution. Information that is no longer needed is securely deleted or anonymised.

evobet does not sell or rent your personal information. However, information may be shared with trusted partners in limited circumstances.

5.1 Service Provider Partners

We work with specialised third-party companies for payment processing (bKash, Nagad, Rocket), identity verification, fraud prevention, and customer support technology. These companies receive only the limited access to information necessary for their specific service and sign agreements to comply with evobet's privacy policy.

5.2 Legal Authorities

Information may be disclosed in compliance with applicable law in response to valid court orders, legal demands from investigative agencies, or national security requirements. In such situations, efforts are made to notify the user where possible, unless prohibited by legal obligation.

5.3 Changes in Business Operations

If there is any change in the ownership or management of evobet, user information may be transferred to the relevant successor entity. Users will be notified in advance and this privacy policy will remain in effect.

evobet uses cookies and similar technologies to maintain site functionality and improve the user experience.

6.1 Types of Cookies

• Essential Cookies: These are required to maintain login status, perform security verification, and save form data — they cannot be disabled.
• Functional Cookies: These are used to remember your language preference, display settings, and information from previous sessions.
• Analytical Cookies: These are used to monitor site traffic, user behaviour, and technical performance.

6.2 Cookie Controls

You can limit or disable cookie use through your browser settings. Keep in mind that disabling essential cookies may prevent some core features of the platform from working properly. Cookie management varies by browser — check your browser's help section for details.

evobet respects users' rights regarding their information. You have the following rights:

7.1 Right to Access

You can request a copy of the information evobet holds about you at any time. This request can be submitted by email and will be responded to within a reasonable time.

7.2 Right to Correction

If any information stored about you is incorrect or outdated, you can request a correction. Some information can be changed directly in account settings; for others, you will need to contact the support team with identity verification.

7.3 Right to Deletion

In certain circumstances you can request that your information be deleted. However, this request may not be fully fulfilled in cases of legal obligations, ongoing disputes, or active financial transactions.

7.4 Right to Object to Processing

You can withdraw from marketing communications and optional data processing at any time. This can be done by changing notification preferences in account settings or by contacting the support team.

All evobet services are strictly for persons aged 21 and above. We do not knowingly collect information from anyone under the age of 21.

Age verification is mandatory during account registration. If it becomes known at any time that an account holder is under 21, that account and all associated information will be deleted immediately and all related transactions will be cancelled.

If a parent or legal guardian believes their child has mistakenly provided information, please contact our support team immediately.

evobet reserves the right to update this privacy policy from time to time. The policy may be revised in response to changes in the scope of services, technical improvements, or changes in applicable law.

9.1 Notification of Changes

For significant changes, a notification will be sent to the registered email address and a notice will be displayed in a prominent location on the site. The effective date of the change will be clearly stated. The "Last Updated" date at the top of the page always indicates the most recent version.

9.2 Continued Use After Changes

If you continue to use the site after the revised policy takes effect, you will be considered to have agreed to the new policy. If you do not agree to the changes, the option to close your account remains available.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Read our About Us page for a full overview of evobet, where the platform's goals and values are described in detail.