evobet FAQ — Answers to Your Questions

Log in to evobet, go to the Cashier section and select bKash from the deposit options. Send money from your bKash app to the number shown, then complete the form with your transaction ID. The minimum deposit is ৳500. Your balance is usually updated within a few minutes.

Deposits normally appear in your balance within a few minutes. If it has not arrived after 15 minutes, keep your mobile wallet transaction reference number ready and contact evobet via live chat. In most cases the support team resolves the issue quickly.

evobet does not charge any deposit fee. However, bKash, Nagad and Rocket may apply their own charges for send money or payment transactions according to their policies. Check your wallet provider's terms for specific charges.

Yes, Nagad is one of the supported payment methods at evobet. Select Nagad from the Cashier, send money to the number provided through the Nagad app, then fill in the form with your reference number. The transaction is complete with a minimum deposit of ৳500.

The minimum deposit is ৳500 for all payment methods (bKash, Nagad and Rocket). The minimum withdrawal amount is ৳1,000. If you deposit ৳500 or more for the first time, you can receive a 150% bonus — for example, depositing ৳1,000 adds ৳1,500 in bonus and brings your total balance to ৳2,500.

Yes, evobet is fully mobile-friendly. Accessing the site on Chrome, Firefox or any modern browser will automatically display the mobile layout. Slots, live table games at evobet Casino and sports betting all run smoothly in the browser without an app.

evobet runs well on Android 8.0 or above and iOS 13 or above. Live dealer games perform best on phones with more than 4 GB of RAM. On older low-end devices, keeping the browser updated generally prevents any issues.

Yes. Open evobet in Chrome, tap the menu at the top and select "Add to Home screen". The icon will appear on your home screen and open directly like an app. On iOS Safari you can do the same from the Share button.

Both Android (APK) and iOS versions of evobet are available. They can be obtained through official channels. For full details, visit the evobet App page. The app gives you access to login, deposits, games and support.

Clear your browser cache and cookies: go to Settings → Privacy → Clear browsing data and remove cached images and files. Then reopen evobet. Games run better on Wi-Fi or a 4G connection. If the problem continues, try updating your browser or switching to a different one.

A roulette wheel has numbered pockets from 0 to 36. The dealer spins the wheel and drops a small ball, which lands in one of the pockets. You can bet on a specific number, a colour (red or black), or odd or even. evobet offers both European and Speed Roulette variants, playable on mobile and desktop.

evobet's live casino tables have separate options for new players with lower limits and experienced players with higher limits. Each table's minimum and maximum bet is shown before the game loads, so choosing the right table is straightforward.

In baccarat you bet on the Player side, the Banker side, or a Tie. The side closest to 9 points wins. Card values are simple — 10, J, Q and K are worth zero; all others count at face value. evobet offers live baccarat across many tables.

Yes, evobet's live dealer games are optimised for mobile screens. A good internet connection (4G or Wi-Fi) keeps the live stream smooth. Playing in landscape mode gives a full view of the table and makes placing chips easier.

Before contacting support, have the following ready: your evobet username or registered mobile number, the date and time the issue occurred, the payment transaction ID if relevant, and a brief description of the problem. Having this information helps the support team resolve issues faster.

evobet support is available 24 hours a day, 7 days a week — including Eid, Puja and other public holidays. If you have a problem at 3 in the morning, you can reach support through live chat or email.

Yes. The evobet support team assists in Bengali and English. Support in Bengali is available specifically for the convenience of Bangladeshi players. You can ask questions in whichever language you prefer.

evobet offers two support channels: (1) Live chat — click the chat icon in the bottom corner of any page to speak directly with an agent; (2) Email — use email for complex issues or when you need to send documents. For general problems, live chat gets the fastest response.

Email response time depends on the nature of the issue. Simple questions are usually answered quickly, while more complex matters such as verification or payment can take a little longer. For urgent needs, use live chat — it provides the fastest resolution.

evobet typically requests identity verification before your first withdrawal or when withdrawing above a certain amount. In some cases verification may also be requested after registration for security reasons. Withdrawals are not processed until verification is complete.

Identity verification ensures account security and prevents unauthorised use or fraud. It is done to protect the player. The process also helps confirm that the age requirement of 21+ is being met.

A clear photo or scanned copy of your National ID (NID) or passport is generally accepted. In some cases a selfie with the document or proof of address may also be requested. All documents must be clear and readable — blurry or cropped images are not accepted.

The name used when registering at evobet must match the name on your bKash, Nagad or Rocket account. If the names do not match, your withdrawal may be held up and completing verification will be difficult. It is therefore important to use your correct name when registering.

If your documents are rejected, contact support via email or live chat to ask for the reason. It is usually due to poor image quality or a name mismatch. Correct the issue and resubmit. The evobet support team will guide you through completing the process.